I’ve been sort of running away from call centre jobs for quite some time now. I know this might sound kinda dumb on my end, but I finished University with a degree in the Arts and since then of course, it’s been tough to find work.

A few months ago, I was feeling desperate and applied for another call centre job (thinking that I just need to tough it out and find a way out by saving more money). I’m about 2 weeks into training at this new job and I’ve arrived to this point where I’m upset at myself for cornering myself into this. I want to focus this year on making time to find a way to transition out of the customer service field entirely, maybe go back to school or something, or sit down and rework my resume and see what I can make out of any possible transferable skills.

The thing is, this call centre job I have now pays a decent salary…but all at the same time, is it wrong to think that even with a decent salary, is my sanity worth it? I always feel depressed whenever I start each day and I’m obviously not the only person to experience this feeling working one of the worst jobs out there.

Currently, I have a second job I also work (I happen to live at home) and the second job is more on the labor end of things. I don’t love doing it but I’d much rather do that than work in a call centre. I find that it’s much easier to get through my shifts that way.

Now I’m thinking maybe it’s best to quit this full time call centre job, find a second part time job and just combine both part time jobs. Maybe the time I’ll have in between could provide me the time to find a better job. I just find that I don’t feel motivated and always feel tired working a 9-5 call centre job. By the time weekends roll around, I’m usually working my other job and just feel so exhausted.

I feel stuck. I’m afraid to quit this job because maybe things will get worse…but at the very same time, I have this urge inside of me to be crazier, be more risky and maybe I’ll find a way out of this job field…

Would appreciate any insight from those of you who have maybe been in similar situations.