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Tips and tricks to passing your interview- from a Flight Attendant
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I see a lot of Flight Attendants saying “just be yourself” when people ask them for advice on how to pass their in person group interview. I personally believe that is a very vague statement and does not really help much. Here are my personal tips and tricks, and you guys are free to share any questions you might have.

  1. Do NOT drink Coffee before the interview- Coffee naturally makes people nervous, jittery, anxious. So if you're already feeling nervous, caffeine will only intensify it. They expect you to appear just a little nervous but also confident and comfortable, so my advice is avoid it at all costs.

  2. Study, study, study- They will ask you from the most basic questions like "tell me about yourself" and "why do you want to be a flight attendant?" to the hardest questions like "mention a time where a customer tested your patience" or "Mention a time you failed at something" and "Tell me about a time you had conflict with a coworker". What worked best for me was writing down and memorizing answers to the possible situational questions and the possible everyday interview questions. There is such a thing as incorrect answers.

  3. STAR method questions- When you answer situational questions, you definitely DO want to answer in that Situation, Task, Action, Result format; however don't over explain yourself, be CONCISE. And what I mean by that is be clear and direct without unnecessary details but covering the important points thoroughly. Study how to answer these. What always helps me remember how to answer unexpected situational questions is thinking to myself "okay they want to hear a sad story with a happy ending and I'm the hero" and for some reason it works when I have to come up with scenarios on the spot.

  4. OPTIONAL Stand Out- At the group interviews it is very common to see almost all the women (in my case) wearing the same classic black blazer, black skirt, white top, slick bun, etc. And that is exactly how you should be dressing for the most part, however, if you can, do something to your appearance that makes you stand out just a little while still looking professional. For example, my signature thing is wearing my hair half up-half down. When I go to interviews, 98% of the women have their hair completely up. I like to think it's my good luck charm cause so far, it's worked for me. You want the interviewers to remember you, there might be like 70 people at that interview, and 68 of them will all look the same. Again this is super optional and my own personal preference.

  5. Socializing- DON'T overdo it or under do it. Most people will tell you that you need to be outgoing/ extroverted at the group interview. And while that is generally the case, I would say stick to being an Ambivert. I've seen so many people get carried away over-socializing and they do not make it through. Same thing with the under-socializers. Have a balance. Not too introverted, not too extroverted.

Good luck!

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2 months ago