How many times do you see this kind of message on your Slack channel?

If your team doesn't have a dedicated CS/CX person, it's super easy to miss customer inquiries. I also have been there.

Missed/delayed customer inquiries can be angry customers or, even worse, lost sales opportunities! I really think most customer support chats are such a BS thing to disrupt your workflow. Both your team and your customers are at a loss. Especially for agile teams, everyone does customer support, but nobody is a dedicated CS person.

That is why I am building SlackTalk. A simple no BS solution that can turn your Slack workspace into a customer support chat. (The name might be changed later.. or not) Imagine customer inquiries are directly delivered to your Slack channel, and you can answer/talk to them without leaving the channel.

If you are still reading this, I believe you have similar issues.
Leave us your email address so we can ping you after we prepare it. :)

https://tally.so/r/wo0K8V