Last year I built my cousin's PC with some of my old parts and some new stuff he bought himself. One of which was a 500gb Crucial P1 M.2 SSD.

He says that a couple of weeks ago he started to have problems on startup. It booted up until the motherboard screen and the shortcuts in the bottom corner. As he didn't know what was up, he said he just restarted and Windows would just launch. About two weeks ago he said it just didn't work anymore and he never got past that screen.

I looked up a lot of possible problems and fixes and so far, none of them worked.

Problems:

• It doesn't show up in the BIOS or Device Manager, so I can't do anything with the drive. I can only check the rest of the PC for possible solutions.

Things I've tried/checked:

• The card is in the M2_1 slot
• I booted in AHCI and RAID, with CSM on and off
• Disconnected all other drives (it just wouldn't do anything)
• Fully updated BIOS/Drivers
• Installed Windows on a separate drive to check if I could find something
• Checked all the RAM slots
• Took it out and put it back in
• Put it in my own PC and see if it showed up, which it didn't. I just got a Code 10 Error on the m.2 port, with fully updated BIOS and drivers (for the mobo at least)

Other specs: * AMD Ryzen 7 2700X (new) * ASRock B450M PRO4 (new) * Corsair Vengeance LPX 4 x 4 GB RAM (old) * Sapphire Nitro R9 380X (old) * Corsair VS 550 (old)

Obviously there is a chance that it just broke down, but it's been less than a year and he hasn't done anything crazy AFAIK. All of the posts I've looked up seem to be about new builds, so I'm not sure what I'm working with. He does a lot of video editing and it's all on there. It would break my heart if we couldn't save his projects (and immediately back them up somewhere, for obvious reasons).

Thanks in advance for the effort!