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No longer able to access BIOS
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I've recently built my first PC (thanks for the help! thread coming once I iron out all the kinks) and for the most part it has been great! But, I've also faced some issues.

In troubleshooting some random/occasional blue screens and game crashes, I'm trying to pin point the root cause. Most of the occasional blue screens seem to be related to RAM (I originally clocked the sticks up to 3600), so I was trying to boot into my BIOS (MSI B450 Gaming Pro Carbon AC) to change the profile back down but I'm not able to.

When booting and rebooting, my main monitor is entirely black, until I get to the Windows login screen. The MSI logo never shows up to prompt the BIOS button trigger and even if I do spam it anyway, it does nothing and then just sits on a black screen. Nor does it boot into BIOS when I do the Advanced Options/Troubleshooting reboot from Windows.

All that said, I was able to boot into BIOS when I first built about a month ago, but haven't tried/needed to until trying to debug this issue. I ran a memtest on the RAM (no detected issues). I've tried disabling Windows Fast Boot. I've tried cleaning the CMOS by removing the battery. I've tried flashing the BIOS. I've tried the various display ports. All ended with the same black screen I was experiencing beforehand.

With the exception of the GPU (free from friend) and the monitors (had them for my work from home setup), I purchased everything new within the last couple months as sales popped up. Hopefully it's not a faulty part anywhere.

PCPartPicker Part List

Type Item Price
CPU AMD Ryzen 5 3600 3.6 GHz 6-Core Processor Purchased For $0.00
CPU Cooler Cooler Master Hyper 212 RGB Black Edition 57.3 CFM CPU Cooler Purchased For $0.00
Motherboard MSI B450 GAMING PRO CARBON AC ATX AM4 Motherboard Purchased For $0.00
Memory Crucial Ballistix Sport LT 16 GB (2 x 8 GB) DDR4-3200 Memory Purchased For $0.00
Storage Western Digital SN750 500 GB M.2-2280 NVME Solid State Drive Purchased For $0.00
Storage Seagate Barracuda Compute 2 TB 3.5" 7200RPM Internal Hard Drive Purchased For $0.00
Video Card Gigabyte GeForce GTX 970 4 GB G1 Gaming Video Card Purchased For $0.00
Case Cooler Master MasterCase H500 ATX Mid Tower Case Purchased For $0.00
Power Supply Cooler Master MWE Gold 650 W 80 Gold Certified Fully Modular ATX Power Supply Purchased For $0.00
Operating System Microsoft Windows 10 Pro OEM 64-bit Purchased For $0.00
Monitor Samsung S24E390HL 23.6" 1920x1080 60 Hz Monitor Purchased For $0.00
Monitor Samsung S24E390HL 23.6" 1920x1080 60 Hz Monitor Purchased For $0.00
Prices include shipping, taxes, rebates, and discounts
Total $0.00
Generated by PCPartPicker 2020-04-09 19:01 EDT-0400

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4 years ago