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I'm a millennial, I work retail/customer service so we use computers for tills or taking customer information, emails to suppliers, etc.
I've seen a few of the younger people (aged 18-22) who don't know how to open or upload attachments, they don't know how to type (use one finger at a time), as they've told me they've only had touch screen phones. This morning one of the desktops in the office had to be hard reset, so a coworker was told to hold down the power button, they said it wasn't working, turns out they were holding down the on/off for the screen.
You'd be amazed how many people call a subreddit an app.
They think each subreddit is a new app.
Subreddit
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- 1 year ago
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- reddit.com/r/britishprob...
That happens so often. People don't read and they click it away like it's a popup ad.
So often I've asked 'what does the error message say' and even when the error message clearly says what needs to be done it's like their minds just block it.
A lot of them just need reassurance that what they are about to do is really what needs to be done.