How are your new employees? How is training going? I'm in the r/teachers sub** and there is a lot of conversation about how students, especially high schoolers, are soooooo far behind where they should be (like 11th grade AP precalc students not knowing what an even vs an odd number is). I have definitely seen this gap while training new baristas and am curious to see how it is for other coffee shops, big or small.

So, how is training going? Are y'all noticing that newer employees are harder to train nowadays than they were even a few years ago?

I worked in coffee shops for 5 years in a Midwest based coffee chain and have been working for their corporate office for the last 2 years. I'm currently in a position that is focusing a lot on our training program. I'm thinking about adding to our online training courses some more basic skills that should have been taught in school but are skills that aren't being retained (like basic money skills, etc). What do y'all think? What other more "basic" skills do you think baristas should already know prior to starting the job but they just don't really know anymore?

**studied to become a teacher but fell in love with my Midwest based coffee company and now work for their operations team with specialties in training