United changes the miles cost when I log in

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Been a lifelong United Mileage member and I've never seen this happen. Found a flight for 17.5K miles, then when I logged in to book it it was suddenly 37.5K. After this higher price came up none of the searches showed 17.5K again... except when I asked my friend to do the search. He was able to book it for me with the 17.5K price but this whole thing is just bizarre. Anyone ever have this happen?

Screenshots: http://imgur.com/a/7X5t1

I contacted their support but haven't heard back yet. This makes me really suspicious.

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Your_New_Overlord

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Posted: 8 years ago
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