I am currently working hybridly in a call centre /switchboard work that is becoming increasingly overwhelming. The call numbers have jumped substantially (almost doubled) and it's taking a severe detriment to my wellbeing.

I have never really been a talkative person, however as this job is so methodical and repetitive I can go on an autopilot with my own script; I initially thought I could do this job.

There were ongoing positions vacant recently. However I decided not to apply as the application process had red flags and felt ableist (three psychometrics test and a one-way interview) which means that I would be out of a job when my contract ends.

For any of you that were previously in call centres how did your job make you feel and how did you get out ? What are you doing now and what steps did you take to get there?

I'd really love to get my foot in the door with data entry and data analysis jobs but fear I might have left it a bit too late as I wouldn't be able to go back to university as I need a stable income.