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Apple support deleted 14 years of data from my MacBook
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Hi everyone, I went to the apple store to trade in my MacBook Pro for in store credit, and the worker mistakenly went to the FindMy app and went to delete data from my MacBook Air that was in my home instead of the Pro. The worker went ahead and deleted it from the pro as well. I didn't know the data from my Air was deleted until I went home and saw the recovery page. I immediately brought my computer back to the Apple store and brought whatever SSD backups I could possible bring to recover the data, but now all my data is completely gone and I can't recover it at all. This is data consisting of old documents, resumes, tax and financial information, sentimental writing, screenshots from core memories online, and other data. Is this lawsuit worthy?

Comments

They should pay for professional data recovery. It's very possible to get it all back. Get a lawyer.

Edit: don't load anything else onto the drive or use it at all. This will corrupt the data. It can still be recovered, but will look like this.

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Posted
6 months ago