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First class upgrade through the app, what about the loyalty points?
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I just did an in app upgrade, but I asked CS how many loyalty points I would get and I don't think I got the upgraded amount of points.
Considering the amount of money I paid I was curious is there anything I can do about getting the right amount of points without rebooking the entire flight?
(Also, the CSR mentioned the miles multiplier, I never do it because I thought it was miles only not loyalty points, but I digress. Does the mileage multiplier help?)
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- 1 year ago
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You do not get a refund if you voluntarily change or cancel this type of flight. Your stored value is tied to the ticketed price, not the extras.