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When I informed the flight attendant that someone was taking up part of my seat that I paid for, they told me a supervisor would make a decision on how to handle the situation. She said they would most likely rebook me instead of the passenger taking up two seats saying I “refused” to take my seat. I told her I wasn’t refusing, just requesting the space I paid for.
She was doing her job and I get it. Told me I can call and complain and maybe get points.
What a load of BS.
EDIT: the response from AA via Twitter
Please be assured we've shared your comments with the appropriate leadership for internal review and training. Feedback like this helps up zero in on areas of improvement. We look forward to your next flight being a better one.
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- 1 year ago
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I love this