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So, bought a ticket to fly from Kansas City to Toronto. The app didnt let me pick a seat upon checking in without paying an additional fee for one, so i figured it would just assign me a seat later. Dont care if it is crappy seat, whatever. Well, when i got to the airport, i was told im on stand by. Wtf. Bought the tickets three months ago. Called the customer service line, and, apparently, it is their polocy to assign customers that dont pay for the seat on stand by. Not happy. Yes, i got the the flight, but that shit was stressful and i could had been bumped off the flight. Buyer beware
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- 1 year ago
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