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My first ever guest left a a four star review that said âit was goodâ. In the private feedback they said âneeds more necessities if you want good reviewsâ.
Before check in, the guest requested a 3 hour early check in and I accepted. I left a full snack bowl for them. I provided free streaming services. She texted every single day during her booking multiple times a day asking questions and I answered within five minutes every single time no matter if it was 7 am or 10 pm.
During her stay she asked for dish sponges which I accidentally forgot to leave, however they are not listed as an amenity. When she brought it up, I offered to bring her some or have them deliver led via instacart. She declined. I sent her a $20 refund for the Inconvince without her asking.
I had everything there listed as amenities plus more.
Am I just a bad host?
Five stars is like a five star hotel. Youâve already thought about the things I havenât considered yet. Youâre competing with hotels. I want to know that a five star is a five star whether itâs a St Regis or an ABB. Iâm not comparing you to other ABB. Iâm comparing you to my other options.
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- 1 year ago
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Be sure to counter review them and use the word sociopaths lol