Alright my fellow adjusters. 15 month property field adjuster here for a major IC. I’ve done super well so far. I’m told I’m a really good adjuster my upper management and my customer service skills (with my background in construction of course) are what sets me apart from others. Pay is decent and I got a promotion in the first year.

Now, I am feeling so burnt out and stressed from the overload of claims company guidelines. It’s to the point where I’m questioning my decision of being an adjuster. My carrier changed so many damn estimating and quality guidelines over the past year and adapted this new scheduling system that is wrecking my world because the company was in the red for 9/12 months in 2023. The shifts and expectations are completely opposite of what I was hearing back when I got hired in 2022 and for the next 10 months after that.

I’m beginning to question if the path of adjusting is for me if this is how it feels all the time or if all carriers get this micromanage-y/ overload adjusters. It almost feels like they overload on purpose so that we can’t focus on the quality of our estimates (so we settle less) but then they ding us on our quality. I’m growing to hate going to work and putting in OT hours (that I don’t get paid for) just to make the next day better. I can feel the burnout affect my physical and mental health at this point.

I’m curious as to what other industries can someone with adjusting experience get into that don’t come with the baggage that comes with being a property adjuster.

Open discussion! I’m just looking for insight from you seasoned/unseasoned adjusters about how company changes have effected your career and what alternative career paths have you taken if you have/were to take any!