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After reading many reviews, I decided to order from Gravid in May. I’ve waited for two months with no response, until I decided to email them and ask to cancel my order. Only then they responded and started the shipping process.
When the item came, the blanket itself was in wrong size while the cover was right. I was so frustrated that I decided to return the whole box, and turns out I have to pay for shipping! Which is like $50 CAD.
And now, the delivery has been made for more than a week but I don’t see any reimbursement. Gonna have to call my bank and tell them this is a scam.
I don’t know how this blanket has given a peace of mind for others, but it’s certainly giving me the worst online shopping headache!
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- 5 months ago
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