Screenshots: https://imgur.com/a/xeGSBgJ

WatchExchange Listing: https://www.reddit.com/r/Watchexchange/comments/10etyuj/wts_seiko_5_gmt_orange_ssk005_full_kit_silicone/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

I sold a Seiko 5 GMT for a very close friend of mine to this user, and when it arrived he claimed that there was no wrapping in the box. I know this was false because I helped my friend wrap it, and I have done enough business on here (200 transactions) to know how to wrap a watch. He says that as a result of the “no wrapping” the bezel got chipped.

When my friend did not immediately get back to me, I took it upon myself to make things right for the customer. I offered to pay for a label for it to be sent back, with a refund from me — not my friend — out of genuine concern for the customer’s experience. He refused, saying that he needs the money beck before sending it back. That was a red flag. If he was comfortable initially paying for the watch, why wouldn’t he be comfortable sending it back for an inspection for the damage? For somebody with no transactions to ask me to send them all of their money back before doing anything was a massive concern.

Throughout this experience, he never took my offer to speak to my friend, and I now realize that it is because if he were to do so he would have been called out for making false claims.