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Customers belittle me about non existent photo orders then realize they’re not at the right store....
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Yesterday in the span of 2 hours, I got yelled at by 5 different people.

One lady took the cake though. While my coworker was on the phone with another lady who’s order didn’t exist at this store, I was helping the person in front of us.

She was real nice at first, I asked for a last name and a phone number. No orders popped up. Tried different name and number but nothing.

She starts getting real pissy. “Well I got an email and the confirmation said you all had it and it’s done.” She shows me the email and I looked at the address, she was supposed to be in the next little town over. I just looked at her told her that’s not our store.

“oh well it was supposed to come here. I’ll just check out my stuff up front” and left. Like what???? Check your addresses people. It’s not that hard.

Then I had people thinking we were CVS or getting pissy cause we’re completely out of 5x7 envelopes for everything.

Is it over yet 🙄

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3 years ago