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My M55-E0 has been having the sound cut out randomly for the last couple months. I had thought it was the soundbar, but after removing the soundbar and everything else, sans the PS4 I still have this issue.
I have changed the HDMI cable to the PS4 and it did not have any change. I also changed the HDMI port I was using.
The sound cuts out randomly and some time for a half a second and sometimes for until I power cycle the TV.
I performed a factory reset last week and there has been no improvement.
My firmware is up to date as per the Visio website.
Any ideas or help?
Edit:
Talked to Visio customer support and they wanted me to perform the above again and then told me to call a repair man. Very disappointing to have a product not last 3 years.
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- 4 years ago
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