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A little disappointed and feeling a bit mislead - being told that I don’t qualify for DBE, despite taking two full fare voyages in 2023. They’re claiming that my fares were deeply discounted.

I paid full advertised price for my first two voyages, and used an access key for my current voyage (which they sent after my first voyage - including language around using it to book a second voyage in 2023 to qualify for DBE. Has this happened to anyone else? And have you been able to successfully appeal it?

EDIT: I was able to successfully appeal this decision, so DBE will be honored on my current cruise & the remaining trips I have scheduled for this year.

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Posted
8 months ago