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Everytime I try enter the details that I got from the emails I get this message "We can't find an account with the details you've provided. Please contact us to register."
I've tried phoning twice and apparently the account number and address is under another name, then the second time I phoned it didn't exist. I need to set up an account so I know what's happening with the broadband that I have with me in my new house. Its really frustrating that I can't login. Also need to wait on an engineer coming today but I haven't had an email to confirm that... can someone help me out please???
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- 2 years ago
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- reddit.com/r/VirginMedia...