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Been on hold for 3 hours and counting…
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Previously I was a cash payer and utilized charities to fund any medical issues because I don’t have the time nor the patience to deal with the VA. I was struck head-on by a drunk driver a year ago, shattered both ankles and had burst fractures throughout my spine, and was able to proceed through the US Healthcare system as a cash payer utilizing charities to cover the lion’s share my expense. This worked from a year ago up until just recently.

However, sometime in the last three months I was assigned TriWest healthcare (without knowledge, authorization, or approval) and was he hospital handing my recover somehow figured that out before I even knew.

Now, I am no longer able to utilize the charities to subsidize being a cash payer because the VA/TriWest decided that they wanted to “help” or “be a part of my care”. Which I never asked for.

Currently I’ve been on hold, as of typing this, for 3H:37M and counting trying to un-fuck what the VA caused for a surgery to remove hardware from my rebuilt ankles tomorrow morning. I learned about all of this fuckery with the VA this morning around 0800, so pending an act of congress and a miracle, it’s likely my surgery is canceled due to lack of approval from the VA/TriWest/Santa Clause as far as I care.

I was able to get a rep a TriWest to look into this and they’re just as perplexed as me, but still “looking into it”.

I’m halfway venting, but if anyone has any ideas on how to get my “miracle/act of congress” I’m open to all ideas.

I’ll update this later on with the total hold time, and fully intend to ride this out to the end, and share this farce with Texas’ congressman, senators, etc… (I may or may not have and inside way to get the message through)

Thanks for attending my rant. 🤠

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9 months ago