I’m not sure if this is the place for this type of post, and if it is not, I’m sorry. So I have been having technical issues with Match.com and since last Tuesday I have been unable to reach them. Their chat feature is supposed to be available from 8-5 central time, and I have tried reaching out within that time countless times and after getting through the automated process I get the message that they will connect me with a real person. Then the chat goes offline and no one is available so I am sent an automated reply saying to email them.

Well emails take almost a day to get back to you, and they only read the first couple words and assume that they know what your issue is. I ended my auto renewal on my account and have about a month left that was prepaid for, but they won’t help me and I have tried a bunch to just get my last month refunded.

They constantly remind you they do not have a call feature, but I feel like at this point they don’t have anything except an email response team that doesn’t read the emails they receive. I wish I could take my money back for this last month to just screw them over for screwing me over