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Driver accepted order just to harrass me via chat messages
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Has anyone ever had a driver accept your order just to harrass you?

I have been an eats customer for 5 years and never had this happen.

Today, an ubereats driver accepted my order and sent me a flurry of rude angry messages in the chat. They said do I know how far they have to drive for only $8, no one is going to accept an order for that. Says my food will be cold etc. I wrote back in a neutral tone, and they rejected the order after all that, just to tell me off. Who does that? Has anyone else has someone do that to you?

News flash, we as customers have no idea the percentage people get paid of an order and sometimes we don't know how far away. The app has a range it displays businesses in distance wise. And if the food is cold, I don't ever blame a driver for that. I am so annoyed someone would accept an order just to tell me off. Gee thanks

I took a screen grab and have their name and license plate from the app. Considered filing a complaint, but I recognize sometimes people have a bad day, so I am sharing here instead.

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Speaking as a driver, I wouldn't do a percent based tip, I think a better tip would be $1.5 to 2/mile (miles from restaurant to your house), or $5, which ever is higher. (Unless 20-25% is even higher lol).

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2 months ago