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For those who have disabled the HD video toggle via customer support, what is your experience like streaming video now?
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I ask since I've asked customer support via chat to disable the HD video toggle, yet it looks like it’s still throttling for me when testing it on fast.com (a speed test using Netflix's servers to see if you have any video throttling).

Especially when compared to doing the test on Safari with iCloud Private Relay (a sort of VPN for Safari).

Just to make sure it wasn't a fluke, I connected to a VPN and did the test again on Chrome, like I did initially.

I genuinely want to know what other people's speeds are like now post asking to disabling the throttling. I don't want to make this an anti-US Mobile post.

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7 months ago