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Initated return to sender before delivery. Still delivered to recipient?
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Hi all

I have an unsual situation whereby I initated return to sender before package was meant to be delivered but the package still got delivered to the recepient.

The tracking even shows it was approved and says now returning to sender. So I'm not sure why this happened

I filed a claim for lost package but It was closed and I was sent delivery confirmation as evidence!

I'm struggling to find a customer representative to help. This is surely ups fault?

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2 years ago