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UPS lost package investigation ?
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Hello, I live in a very large apartment complex, surrounded by other apartment complexes as well. I’ve never had a package list or stolen here, but I did have a UPS package marked as delivered and the details say “delivered to customer,” but I never got it? I called the merchant and they launched an investigation. Do UPS drivers do follow ups at apartment buildings? Will I even be able to speak to someone?

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11 months ago