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Hello r/UCSD! We're back again to share that the ITS Service Desk (also known as ResNet) is hiring for Spring Quarter! Here is a link to our online application: https://resnet.ucsd.edu/jobs All the details are spelled out on the "Apply Here" page, but here's some info at a glance:
路 $16.15/hour for the base role.
路 All UCSD Students welcome.
路 Good critical thinking and problem solving and Google skills will get you most of the way there, and we'll teach you the rest during the paid training. You do not need to be a CS or STEM major. Many of our best techs have been humanities or social sciences majors!
路 You do need excellent English and communication skills, in-person, on the phone, and via email.
路 Scheduling is flexible. We work around any conflicts/prior commitments that you may have.
So what do we do? We help students and staff with a wide range of technology-related issues including email, accounts, Canvas, lab machines, classrooms, Zoom, and wireless internet.
Is this job right for me? As long as you like helping people, are inquisitive, and are willing to learn, we think you'll find this job quite fulfilling!
How many hours per week? Between 15-20 hours per week.
Is this job going to be in person? It depends on the state of the campus come Spring Quarter. Currently, we are working remotely, but were working primarily in-person this fall. We will be following state, county, and UCSD guidelines.
Sounds great! When do I start? We're hiring for a start date of March 28th in early Spring Quarter. To be considered in time, please submit your applications by February 24th but preferably as soon as you can. We will close the applications when we have filled all our spots, so earlier the better!
If you have any questions that aren't answered on the application (hit the "Apply Now" button for more info), please email [email protected].
Additionally, after a period of inactivity on the job application SSO will automatically sign you out, so we recommend typing longer responses into a separate document before copy-pasting them into the application!
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