Let me start with..

Thank you Rick for this.

So I had an annoying issue with Bluetooth connectivity. After searching the web and reading a ton of others issues and fixes a man named Rick at Turtle Beach finally helped me figure out what my problem was. Everything I found on my own, turned out to be missing one single step (clearing the device's Bluetooth cache). Hopefully this can help others to fix any Bluetooth issues they may have. Please remember to follow all specs. DO NOT SKIP A STEP!

First, uninstall the Audio Hub application from your device. After that, please try out the following.

1. Remove the Stealth 700 Gen 2 from your phone/tablet/laptop list of Bluetooth devices.

2. Clear the Stealth 700 Gen 2 Bluetooth profile by following these steps:

• Power off the headset and disconnect the transmitter from your console or computer.

• Pick up the headset. Press and hold down the headset Bluetooth button.

• While continuing to hold down the headset Bluetooth button, press the headset Power button to power on the headset. (When the headset LED lights up, you can let go of the Power button, but keep holding down the Bluetooth button.)

• Keep holding down the headset Bluetooth button until you hear a series of tones play from the headset. This indicates that the Bluetooth profiles in the headset have been cleared. Now let go of the Bluetooth button.

• Go back to the headset's Bluetooth button. Press and hold down the headset's Bluetooth button until you hear "Bluetooth Pairing" play from the headset.

NOTE: This is a critical step. Please make sure you hold down the Bluetooth button long enough — 5 SECONDS or MORE — for the headset to FULLY enter Bluetooth Pairing Mode (voice prompt declares "Bluetooth Pairing")

• Set your phone/notepad/laptop to search for Bluetooth devices.

• Look for the 'Stealth 700 Gen 2' device in the list of available Bluetooth devices on the phone/notepad/laptop and select that.

For Stealth 700 Gen 2 MAX, there is only the one device, so choose that.

• The headset should now pair to your device.

After following these steps, re-download the Audio Hub from your App Store, open it up, and click "Get Connected".

Thank you again Rick for your help. You really stepped up to bat here.