1.  The driver, Adam, was subjected to a drug test back in August, administered by Concentra, with results sent to Quest Diagnostics for analysis.
2.  According to Adam, he never received a call from the medical review officer (MRO) regarding the positive test result.
3.  The MRO published the positive test results without notifying Adam speaking to them because he doesn’t answer calls and according to him they never left a message or your company until recently. And the way in which we found out was after maybe the third stop since the exam was done in August, that we were told he was tested positive and couldn’t work. 
4.  Adam is considering a retest to dispute the positive result and demonstrate that he does not use Oxycodone. But my issue is that it’s February and the original test was done in August so it wouldn’t matter.  
5.  The FMCSA guidelines indicate that a positive test result or refusal to submit to a test requires immediate removal from safety-sensitive duties until completion of the return-to-duty process with a DOT-qualified substance abuse professional (SAP). Which once we were informed by the officer we stopped letting him drive. 
6.  Right now we are exploring options, including working with a DOT SAP specialist, to address Phil’s situation and ensure compliance with DOT regulations.

But is there anything else I could do? I saw that the SAP program alone will cost $775 which he doesn’t have to spend on something he doesn’t take.