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Somehow they confused my car with someone who was dropping their car off for service.
They sent me the work order, it's a car in a different state. I didn't approve it obviously, but 5 minutes later they said I dropped my car off successfully, and then put my car into Service mode, turning it into a paperweight. Luckily I am home and not out or on a road trip.
To add insult to injury, they sent me the invoice and automatically charged my credit card for this other dudes cars work. No response on the app, no number to call. So I'm refuting the charge on my card. And not driving anywhere until I can somehow contact Tesla
Contactless service is great, unless they mix up cars...
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- 4 months ago
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