Ran over a piece of wood on I - 35 Friday evening . Contacted roadside assistance through testa app . Rep asked for details . They don’t accept pictures , so I had to type the tire details . I was trying to take a picture and send it over . Once they revived the picture and after 5 minutes they asked for the address . I asked if I can drop a pin in the Apple map . Attempted sending and they asked if I can type up the address . Standing on the side of freeway I didn’t know what to type . So I walked to an apartment complex across the freeway and sent their address in the app . 10 minutes app rep said they don’t have any tech available and I have to file a claim through Tesla insurance . Filed claim for roadside assistance through testa insurance . I was allotted a claim number ! That’s it !!! I decided to call a local towing company to tow car home . Done ! 20 minutes towing company arrived and we are home 45 minutes ..

Tesla tire team is supposed to come to house Saturday afternoon to look at the tire !

Total cost so far : 225 $ to towing company