I don’t know what to do anymore. I’m at my wits end with my management company. We moved into this apartment in March, and in the two months that we’ve been here, it’s been nothing but hell. My husband and I are expecting a newborn (our first) at the end of the month, and some of these issues I feel pose a health risk to myself while pregnant, and my newborn when she gets here. This is going to be quite long, and I wish I could make a bulleted list but here goes:

First thing we noticed was that the big window in the living room has a seal leak issue, where there is trapped condensation in between the two panes of glass that never dries. If this were just aesthetic, I wouldn’t care so much but it’s causing mold to grow in the window. This is a big center pane that doesn’t open, with two side panels that do open. Upon opening the side panels, those were incredibly moldy as well. I cleaned them the best I could (not before taking pictures) but it’s so caked on there it’s impossible to get off. I have opened maintenance requests for this and reached out to them myself but they are REFUSING to do anything about it. They had a tech caulk the inside seam (which obviously did nothing) and when I told them it didn’t work, they won’t even acknowledge it anymore.

Second issue, ROACHES!!!!! We noticed them immediately on move in. Informed management about it. Management got a company to treat, and the company said to wait 21 days and contact them if they were still present. This was over a month and a half ago, we still have roaches, and the only answer we get is “you’re on a treatment plan, we will let you know when we have more information”. But they continue to not give us any info about if/when they will treat again. My fear is that I’m going to be giving birth when they tell us we need to clear out all our cabinets and remove our cats from the premesis again.

Third is a little bit of everything in one. There is a heat register in our living room that’s missing a cover panel, leaving exposed wires. This is a MAJOR safety issue with not only a newborn, but cats. We’ve made so many people aware of this, and everyone says they’re going to do something about it, and then they never do. We also have two heat registers (bedroom and bathroom) that expel heat even when turned off. Now that the weather is getting warmer, I’m afraid of the unit getting too hot for my baby. It seems like these two in particular each have their own power source, independent from the ones in the living room. Again, management is aware and does absolutely nothing.

Four, we have a closet in our hallways that absolutely REAKS!!! The best way I can describe it is an intense strong musty odor. Somebody has contacted me to discuss this, and stated they would look into it, but never did. I’m afraid it’s indicative of mold in the building. The apartment itself has a general stink to it (that I can only describe as old building) but this closet gives me migraines.

We have a storage unit in the basement that nobody told us floods when it rains. We learned this, and thankfully nothing got damaged. But there are storage units of empty apartments that are chalk full of…to put it bluntly…crap that has been down there forever. If it’s getting wet consistently, and not being cleaned up, I think I figured out where the mold and roaches are coming from.

I just don’t know what to do anymore. The last communication they had with me was a month ago. They are refusing to do anything. I want to threaten further action, but I don’t know what further action would be in this situation. Someone please help.