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Why do you need to know my name?!
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NA at a big hotel chain. Going to try to keep it short and sweet.

Lady calls and ask to be connected to a room. I ask for callers name to make sure it’s someone the guest knows or wants to talk to. She freaks out about wanting to know here name, I try to explain to her hotel policy, guest information privacy, safety and security, and so on. She just goes “I DONT THINK THATS A POLICY”, how she’s “never had to do that before” and so on. And then she just hangs up.

Has anyone else had similar experiences? Probably some lady looking for her cheating husband.

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Posted
5 years ago