So, I've posted here twice before. My last post, ironically, was about fraudulent cards. I'm the full time night audit. I'm used to people trying fishy stuff. The amount of people I turn away is ridiculous. Especially since we have these new card machines.

So, when someone checks in, I manually type in their card, then have them swipe or insert it. The computer tells me if the card number doesn't match and updates it. That's one red flag. I will always turn someone away for that.

The second is if the top layer of the card is peeling. People make stickers to put over the top of major credit cards with their name on it. Another way to tell is if it's a prepaid card.

Now, we take debit cards, but not prepaid cards.

Anyway, two nights ago a lady in nurse scrubs comes in. Says she's a CNA and was in the city for work. Her address is same state but a couple hours away from here. Nothing suspicious. I make a copy of her ID anyway, as we do that with people in the metro area because of the amount of fraud we have.

I take her card and manually input it in the system. It's a debit card, but not prepaid. I hand it back to her and have her swipe it. She puts in the pin, no issues, then she signs for it. Heads to her room, and that is that. I haven't seen her since.

Well, I come in last night and my front desk manager let's me know that the authorization dropped off. She called the guest to the front to get a new card and she hands her a green dot card. Not just any green dot card, but one with the same exact card number on it as the one I took. The woman had a dog and two kids in her room and managed to rack up well over 500$ in charges not including the cleaning fees..

I was told the GM wants to talk to me personally about it and I'm extremely stressed. I know I won't get fired for something like this, but I don't know what to expect. I've never gotten in trouble since I transferred to this hotel in August. I'm pretty beat up over this because it sounds like I'm just incompetent. There's no proof that this woman didn't give me a green dot card.

My front desk manager told me she was warning me so I could get my story straight, but how do I explain that she didn't give me a green dot card when she gave another worker one with the same number on it. I want to fight the write up that I know is coming, but without proof there isn't much I can do.

I wish these scammers could understand that our jobs are at stake when they do this to us. Ugh..