WEDDING SEASON IS HERE AND SO IS THE MISERY THAT COMES WITH IT.

If I make it out of this month without being fired for someone finally breaking my little camel back It will be a miracle.

So long story short... 15 minutes before It is time for me to walk to the time clock and check out of my misery, The wedding bus pulls up to the front to unload all of its drunken contents into our building. This couple approached the desk.... both are WASTED

Him: " I have a room for John Smith I need a key"

Me: I do not have a John smith on my arrivals have you checked in already?

him: YES I NEED THE KEY TO MY ROOM.

Me: goes to look in house and does not see a John smith. "I do not have that name in my system do you have a confirmation number or do you remember your room number at all?

Him: NO!!! I DON'T REMEMBER and I don't have a confirmation number ....uh what people with the last name smith DO you have in your system? (yes he actually asked me that)

Me: I can not tell you that that is against our safety protocol.

Him: "what do I care about that I need to know so I can see which room is maybe mine" YES he actually said that.

me: Either you have a room here or you do not you can not provide me a confirmation number and the name you gave me is not in the system so therefore I can not give you a key or a room and NO I can not tell you all the people we have in-house with that last name or the people on my arrival list with that last name because that is CONFIDENTIAL information!'

Him: he finally looks into his phone and gives me the confirmation number and lo and behold the name that is on it is NOT the one he provided me. Same last name different first name. at this point he starts to give me REALLy hostile looks as if he is looking at some guy in a bar that just grabbed his wife's ass.

me: I see so the name you provided me was not correct at all and you are not even checked in you are still in my arrivals list you told me John Smith this says Will Smith.

him: JOHN WILL ITS ALL THE SAME JUST GIVE ME MY ROOM.

Me: I check him in fast and tell him where the elevator is.

Him: he walks away from the desk but keeps his head twisted over his shoulder to continue to give me VERY hostile looks.

My coworker was on the phone while all of this was happening so he did not see or hear the whole interaction and the night audit shift was settling in in the back. I ran to tell her what happened. While I was telling her what happened the guy came BACK to the desk and was talking to my coworker and asking him where the elevator was even tho I had just told him. He started to look at me again when I came back to the front after getting my bag so that I could leave and go home because he was giving me dirty looks I went into fight or flight and asked him if we were going to have a problem because he is displaying hostile behavior towards me.

him: I AM NOT DISPLAYING HOSTILE BEHAVIOR!

me: yes you are and if you do not stop giving me hostile looks and making me feel uncomfortable I will ask you to leave the property and call the cops because in this particular state it is ILLEGAL to be drunk and disorderly in public.

after I told him that he finally left the desk and went outside to smoke even tho he was telling my coworker how angry he was that he could not go to his room easily when he was trying to check in. I had over heard him telling my coworker that I was just being difficult and did not understand what he was trying to ask me he was gaslighting me basically and trying to make me sound like a stupid little desk girl who was too dumb to understand how to do her job and had mental issues because he told my coworker I was freaking out on him for no reason and was denying that he was giving me dirty looks.

I was so angry I honestly thought about quitting on the spot tonight