Dude came in last night around 745 pm, demanding his in store pick up, a printer that he ordered at 1030am. Asked for the manager because it's not on the omni shelf (online orders) "I don't understand what the problem is, I got a notification that it's ready for pickup and apparently it's not".

Okay, let's do some research, can I please have your order confirmation number? "910....."

Before I hit enter I stopped. "our order numbers don't start with a 9, can I take a look at the confirmation?" he indignantly shoves his phone in my face. "So where's my God damn printer?!?"

According to your phone, Paper Clips(not my store). "Yeah, and?!?" I pointed to my name tag, you're at the other office supply store.

Couldn't make this crap up if I tried.