Smart Dimmer (HS220) not connecting to WiFi after numerous troubleshoots

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Hi All,I have KASA smart dimmers all around my house and after last weekend, noticed two of them disconnected from WiFi. Since then - I have tried everything to reconnect them but they just won't!

The main issue is connecting my phone to the smart dimmer WiFi. I've tried:

- hard reset- creating a seperate 2.4 ghz and 5 ghz wifi- removing HS220 from the wifi device lists- force closing KASA app, restarting iphone, using different iphone/device (haven't tried android device)

Can anyone provide any suggestions? TP Link customer support was useless.

FIX: I got mine fixed! I recently changed phones, and luckily had my old iPhone that I used to setup all my switches when I got them. I tried setting up on my old phone it worked - got pass the connectivity page and setup Wi-Fi.

Solution: USE ANOTHER DEVICE!!

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i_mmvp

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Posted: 1 year ago
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