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Hello all. Sorry for my first post here to be of the troubleshooting(-esque) variety, but I guess I'm just in need of a head check before I move forward.
My question: Is there any chance my Surface isn't totally dead? Relevant info:
I have a Surface Pro 2017 i7/16/512. It will not turn on, regardless of how long I hold the on button or whether I hold the volume up or down button with it. When plugged in, the Surface charger cable LED lights up white, indicating power is flowing. It will not turn on with any combination of button pressing or holding whether it is plugged in or not. The keyboard doesn't illuminate or anything. It has been this way for about 16 hours.
Last night, I was using it, while plugged in, and it was functioning normally, until it instantly shut off. Not shut down - it didn't go through the hibernate or sleep or shutdown process. It didn't show a BSOD, and nothing anomalous happened to the image on screen. It just completely stopped functioning spontaneously and would not turn back on. I think I may have heard a very quick, faint sound somewhere between a pop and a click, but it was sudden and faint enough that I'm not even sure I did hear something.
This thing is 100% dead, right? Like I tried all of the things you see online that claim to revive a Surface that won't start, and nothing had any effect.
My hypothesis is that there was some kind of electrical short in the silicon itself. The battery maybe technically still works (hence the LED), but the computer just cannot use the juice. I suspect it overheated. I was playing a videogame at the time, but it seemed to be able to handle it will enough on low settings and the performance power profile (my power settings were otherwise unmodified).
No question, it was about as hot to the touch as it'd ever been, the fan was going, and I kept it in that state for hours at a time over the course of 3 or 4 days, which is a load*time combo I'd never subjected it to before. But I'd always thought that the device would shut itself down if it approached the edge of its operating envelope - in this case, to prevent hardware damage from overheating - but that it would, you know, work again later. I guess that between its age and the unusually strenuous use case, it just failed before it could shut itself down from the heat.
Prime Day is upon us, and I currently have no personal computer. Before I go ahead and very expensively fix this situation, I wanted to check if there's anything I might've missed that could make this thing work, as unlikely as it seems.
Also, if (when) I do ... Surface Pro 9: any more reliable/refined than what I'm used to?
Gonna bite the bullet and probably build a desktop, too. Seems like some stuff you should just not subject a hybrid portable to.
Damn you, Disco Elysium.
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