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Ordered Umai crate on Jan 13. Still haven’t received it on Feb 11.
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I ordered an Umai crate on Jan 13. Read that it would take 5-10 business days to ship. I hadn’t received any updates on Jan 31, so I wrote them about my concern and they replied that my package was waiting to be picked up by the courier. It’s now Feb 11 and I haven’t received a tracking number. Not sure whether to write again or keep waiting. Has anyone else had an experience like this with Umai crate? I’m in the US, by the way.
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