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Started getting ECSI Perkins loan statements for someone who hasn't lived here in 16 years
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(I found the person via a past address history website & Facebook)

Incredibly frustrating to call ECSI, get told 5 minute wait time, still be on hold 15 minutes later & have to leave, with no response or even a read receipt from cservice & sales @ ecsi.net over a month from first attempt.

They're marked USPS First-Class presorted, so fingers crossed that writing RTS-ANK & crossing out the address over the envelope window will get them back to ECSI. Thought I read a long time ago that USPS just throws away presorted if you try to RTS it, but found conflicting info more recently.

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Posted
1 year ago