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Question about trade in by Mail.
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I mailed my IPhone X in on October 26th, it says it reached the warehouse on the 28th but chat support was less than helpful when I asked about the status, since I knew UPS had delivered it.

How long does it usually take for sprint to confirm your phones were received? I understand it may be longer with COVID and the new iPhone and trade in deals but I don’t know at what point to bug customer support by phone.

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4 years ago