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So I used to have Internet home service with spectrum but I moved to rule area in Central Texas that doesn’t offer home Internet. I kept the mobile service side for spectrum but I’m paying $90 a month when I used to pay 40 bucks unlimited when I had home Internet service. But because I don’t have the footprint I’m getting charged an additional FEES for the service which I’m OK for now but miss cheaper rate.
I was told multiple times that I’m not allowed to do an upgrades or not allowed to add lines to my accounts even though I’m paying this extra fee. I totally understand The reason for paying the extra fee due to not having home Internet but why am I getting dinged on the upgrade of my device for adding lines to my accounts. I had told the customer service representative if I’m not allowed to do upgrades or airlines to my account why am I paying the $20 or $30 for a hot having home Internet.
Does anybody know of an account that I can get on or share with and I’ll just pay my part line of service? I don’t mind payin somebody’s half of someone’s Internet that has the footprint for spectrum for me to get this monthly discount and ability to order devices or add-ons. I tried to explain to spectrum that I’m paying the extra fee for not having Home Internet & I should be allowed to then do these upgrades to my account.
If anybody knows a workaround around on this matter or knows somebody that would add me onto their accounts and have the bill sent to me for my line.
just by having my phone on your account Would allow me to get the discounts at a lower rate monthly and the ability to order and upgrade my device that will be directly charged to my account under your account but not affect your billing at all, if my bill was to go unpaid, Per customer service is what I was told. I was also told that they can reduce anybody’s account lower the monthly rate because the more lines you add the lower the rate becomes.
So please let me know if anybody’s willing to do this or not or work around again thank you so much
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- 2 years ago
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