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Tips for cutting down on endless hours waiting
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Hello everyone. I've been delivering with Spark since the week before Christmas after waiting 7 months and still have not gotten into the swing of things. It seems like I'm endlessly waiting. On average orders take between 1-2 hours. That can't be right. I've never not waited at least an hour for a curbside order. I'll get there and can't even check in until the :45 minute mark. That usually eats up 20 minutes. Orders that say "ready" are never ready. I make sure to put in my parking spot after the order changes to "ready". If they answer the pickup line I'll let them know I'm there for the order. I'm always friendly and polite. Then I'll wait the 30 minutes. No order will come out. I call support they'll give you the b.s $2.50 for waiting. The order will inevitably pop up again and sometimes I take it again thinking it must be close to ready now, but nope. If I pickup another order the waiting game starts anew. I rarely see S&D orders. I still can't always tell what's a RR order so I can't focus on those. I'm tempted to take one of those big 10 deliveries in one batch orders but the routing seems badly done on those. Can I accept and change the order. I used to be a dispatcher so I can build my own route quickly. I have UE and DD as well. Thank you

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2 years ago