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Use this post as your “Great Southwest Meltdown of Christmas 2023” vent space
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I’ll start.
Route was AUS > PHX > ELP. Spent 10 hours at the airport with my hopes of actually making it home for Christmas being strung along by endless 7-minute delays until both my original and rebooked flights were cancelled. The earliest they said they could rebook at the gate was the 28th, the day of my scheduled return. Asked for a refund, came home, cancelled the dog sitter. An hour later, a text saying I’d been rebooked on the 26th.
What a bonkers day. I know I’m not alone here. Spill it.
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