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Hooking up V3 smartthings hub for the first time and getting"couldn't register device"
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As the title says I'm trying to connect my smartthings hub for the first time and it can't register. I'm using the Smartthings app, I've tried clearing the cache/storage in the app and tried hard resetting the hub. Does anyone have any ideas?

Thanks

Edit: I've also tried with it plugged into the Ethernet and through wifi, and have tried different Ethernet plug ins. I should mention I'm in Canada as well

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5 years ago