Hi everyone,

I’ve been working on a Slack app that transforms your Slack workspace into a fully functional customer support chat. The idea came from the frustration of constantly switching between tools like Intercom/Zendesk for customer messages and Slack for internal discussions.

With this app, you can:

• Handle customer and internal conversations in one place.

• Avoid missed messages by consolidating everything in Slack.

• Simplify your workflow without relying on multiple tools.

It’s still in beta, but I’m curious to know if this is something you’d be interested in trying. I don't want to promote, so let me know if it sounds useful. I'd DM you the name of the service.

I’d love to hear your thoughts and answer any questions.

Thanks! 😊