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Can't tell if my account successfully cancelled
Post Body

I went through the cancel procedure and when I got to what I thought was the final time I had to click "cancel membership" the page refreshed to this:

Membership Type
Classic Membership - 30 movie days/per month (Classic ) Plan Start Date
03/26/2019 Your membership will auto renew for $14.99 instead of $89.99 on 04/25/2019

Which to me looks like it did not cancel, but now the cancel membership option is gone and when I look under my account info in the app it says

"Don't let me go! Your premium membership will end on 4/27/19. are you sure you want to say goodbye?...."

Does this mean my account is canceled or should i keep trying? Or perhaps even shut down my debit card? It's supposed to auto renew tomorrow.

Author
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90%
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9 years
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Yes
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Profile updated: 1 day ago
Posts updated: 1 year ago

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Posted
5 years ago