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Just became more convinced Shipt does some shady stuff and has their hand on the rating system. I’ve been trying to get to a 5 thru open metro unfortunately and was at a 4.98. After a completely well done, on time, well communicated order I got a 4 star from one of two customers I had dropping me to a 4.96. Did one more order on the day and went back to a 4.98. I’m guessing that a four star dropped away as the 51st rating in 50 orders kinda deal, but I have a random 3 star that has been there for what seems like 50 orders that won’t go away. I feel like shipt is somehow keeping these lower ratings around longer than they’re supposed to be but maybe I’m just mad at them.

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1 year ago