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Shadow audio drop out and microphone difficulties
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Hello,

I am using Shadow on a Microsoft Surface 3 running Windows 10. For quite some time I would normally run the stream using the UDP ("prefer speed") protocol but a few updates ago an issue starting occurring where the sound would suddenly drop out about 5 minutes into the stream. Restarting the stream would correct this issue only for it to happen again in another 5 minutes. If I switched the stream to the TCP ("prefer reliability") protocol this issue would not occur but the fluidity of the stream is nowhere near as good as when on UDP.

A second issue that I am encountering is with trying to use a microphone with Shadow. I have confirmed that the microphone does work on my local machine and that its sample rate matches that of the Shadow machine. However, upon going to the volume mixer in the Shadow Windows environment the meter showing the input level to the microphone is stuck at halfway and no audio comes through when I attempt to test the microphone. All of this happens when the microphone option is enabled on the Shadow dashboard.

Any ideas or information would be greatly appreciated. Thank you!

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Posted
4 years ago